Privacy Policy
Effective Date: June 12, 2025

At Sykes East Side Market, we value the trust you place in us when you shop at our store. Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights concerning that information.

1. Who We Are

Sykes East Side Market
91 Hanover Street, Ste 115
Charleston, SC 29403
Phone: (843) 469-9886

2. Information We Collect

We may collect personal information in the following ways:

• Point of Sale (POS) Transactions: When you pay using a debit or credit card, we collect necessary payment information to complete the transaction. This includes card number, expiration date, and authorization information. We do not store full card numbers.

• Customer Loyalty Programs (if applicable): If you sign up for a loyalty or rewards program, we may collect your name, phone number, or email address.

• Customer Service Inquiries: When you contact us with questions or concerns, we may collect your contact information to respond to your inquiry.

3. How We Use Your Information

We use your information to:

• Process and complete purchases

• Communicate with you about your transactions or inquiries

• Improve our services and customer experience

• Comply with legal and regulatory obligations

4. How Your Information Is Protected

We use secure payment processing systems and take reasonable steps to safeguard your personal information against unauthorized access or disclosure.

5. Sharing of Information

We do not sell or rent your personal information. We may share information with trusted service providers (e.g., payment processors) only as necessary to complete transactions or provide services on our behalf.

6. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you

• Request that we correct inaccurate information

• Ask that we delete your personal information, subject to legal obligations

You may contact us using the phone number or address listed above to make such requests.

7. Third-Party Services

If you follow links to third-party websites or use payment services not operated by us, please be aware that their privacy practices may differ from ours.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the new effective date.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact:

Sykes East Side Market
91 Hanover Street, Ste 115
Charleston, SC 29403
Phone: (843) 469-9886